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Amy Mattinat - Auto Repair Shop Owner & Author
Meet Amy Mattinat:
Amy’s career in the automotive industry began at Auto Craftsmen Ltd., an independent Import Dealership located in Montpelier Vermont. Over the years Amy has done almost every job in the place. From cleaning lady to mechanic’s helper, bookkeeping and marketing, to salesperson and service advisor. From part-time to full time, she took on more and more responsibility until she became so integrated in the life of the business and the customers that she was asked to become a business partner.
She has become passionate about creating Automotive Excellence within her business. Amy feels that good communication is the essence of being able to explain, suggest and fix any problem her clients may have. She has created a business that is both pleasing to the eye as well as comfortable and fun. She spoils her client base and they love it!
Encouraged to “spread the word,” Amy writes a monthly newsletter, and has written both newspaper and magazine columns on automotive repairs, maintenance, car care and safety. After selling used cars for 6 years, she has also written an easy to use manual, “How To Buy A Great Used Car,” available at www.usedcarexperts.com. She believes that everyone deserves to purchase a quality car no matter what their budget is. They just need to do their “homework!”
Wanting to spread automotive excellence throughout the country, Amy is teaching other shops how to improve communication with their customers and how to create lasting, top-notch customer service.
She is a board member on the education committee for the Women’s Car Care Council, belongs to WAAI (Women’s Automotive Association International,) and AWARE (Advancing Women in Automotive Retail Enterprises). She is delighted to be on the advising board of AskPatty.com
You can purchase " How to buy a great Used Car" by Amy Mattinat by going to this site:
www.usedcarexperts.com
Amy Mattinat
Owner and Author
Auto Craftsmen Ltd
www.autocraftsmen.com
